Ending a standing order
The one thing at this counter that charges you again is Auto Ship, our standing order, and only if you ticked it on your sales slip. Ending it costs nothing and you owe us no reason.
Pick whichever way suits you
By the button. Press it and your mail app opens with a stop note already addressed to us and written out. Add the address you used at checkout and press send.
By a note of your own. Write to support@nurafield.com from any address you like, and include your order number, or else the email used at checkout, so we can find the right standing order.
By phone. Call (833) 811-0740 any weekday (Monday through Friday) during counter hours, 9 AM until 5 PM ET.
When to ask
Get your request to us at least 24 hours clear of the next billing date, and that charge is never made. Any later and a box may already be wrapped; ask anyway, mention the date, and we will find a fix together.
Your proof
We reply in writing to say the standing order has ended. That email is your record, so hold on to it.
Bought once, no standing order?
Then nothing will charge again. If you want a single order changed or held back before it leaves, get in touch quickly and we will do our best to stop it in time.
Charges appear on your statement as NURAFIELD. Every sale at this counter is rung up by ChadVendor Digital LLC d/b/a Nurafield, whose name is on your receipt; its office is at 4539 Bartelt Rd #1007, Holiday, FL 34690, United States.